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Typified keyboards, parts, and workshop builds come with a 6-month warranty from the date of purchase or workshop completion.
Manufacturing defects in cases, PCBs, plates, stabilizers, switches, or keycaps
Functional faults not caused by misuse (e.g., dead PCB, non-working stabilizer)
Workshop builds assembled under facilitator guidance are covered to the same standard
Normal wear (e.g., keycap shine, switch feel changes)
Damage caused by spills, drops, or accidents
Modifications beyond standard assembly (e.g., soldering, case milling)
Issues caused by third-party parts not supplied by Typified
Contact us at helloworld@typified.sg with proof of purchase and photos/videos of the issue.
Our team will diagnose remotely within 3 business days.
If covered, we will repair or replace the defective part.
Repairs may involve replacing components (PCB, stabilizer, plate).
Replacements are like-for-like, subject to stock availability.
Customers may need to return the faulty part/board to us. Shipping instructions will be provided.
Warranty is non-transferable and applies only to the original purchaser.
Replacement parts do not extend the original warranty period.
Typified reserves the right to determine whether a fault qualifies under warranty.
For products bought outside Singapore, shipping charges for returns/replacements may apply.
We’re here to support you. For any warranty questions, email helloworld@typified.sg. Our team replies within 1 business day.