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We keep things simple so you can shop with confidence. Please read this before placing your order.
Purchases are final; we do not offer change-of-mind refunds.
We do not offer exchanges for preference or sizing/spec changes.
We ship within Singapore only.
You may request a return only if:
The product delivered differs from the specifications stated on our website;
An incorrect item was sent; or
The product arrived damaged or is not working on first use.
To help us process your request:
Contact us within 7 business days of delivery or collection.
Provide proof of purchase (order confirmation or invoice), a short description, and photos/videos
Return any complimentary items, add-ons, or bundle parts included with the purchase.
If you received an item in error, do not open or use it. Opened/used items, missing packaging/parts, or tampered serial labels will be rejected.
We’ll inspect your item within 3–5 business days of receipt.
If approved, the default remedy is a like-for-like replacement (same model/spec/colour).
If a like-for-like replacement is not available, you can choose:
a store credit (valid 6 months), or
a refund to the original payment method (limited to cases where we can’t replace).
If rejected (fails condition checks), we’ll return the item to you; return shipping may be charged.
If we sent the wrong item, or the item was damaged/not working on first use, we cover return shipping (prepaid label or standard shipping reimbursement).
For non-approved returns, all shipping costs are borne by you.
Original delivery fees are not refundable once an order ships.
Email helloworld@typified.sg within the timelines above.
Include your order number, a short description, and photos/videos if damaged or not working on first use.
Wait for our approval and instructions (return address/label).
Pack securely and ship back within 5 business days of approval. Share the tracking number.